Not only the owner/manager Scott has inappropriately tried adding me on all social media accounts the day of signing up - (clearly by searching my name, and I know for a fact Im not the only female he has done this too) he is the most dishonest businessman Ive ever had to deal with. When On the phone to them after this post going public Dennis (I believe this is Scotts father) called me a stupid bastard and hung up on me every time I rang. Please head to my Facebook account Nils Seidenman to see all customers that have had the same/worse experiences than mine.When signing up with my partner & another friend we VERY clearly said we would only sign up to a no lock in contract because we are moving a few months in to the year with no set date - he said thats not a problem and offered a 4 month membership in which we can sign out at any time just by coming into the gym and sign a piece of paper. I asked him for an email so I could have this in writing, he insisted we didnt need it and made us feel very comfortable. Its definitely on us for not insisting on that email to come through (lesson learnt). We came in a month later to cancel our membership and he said we cant cancel our membership until the 4 months have ended - Me and my partner have both said to him thats not what he has originally said to us and he then went on to grab a piece of paper under the counter which he had NEVER shown either of us 3 saying that we have to finish the 4 months, and on top of that have to notify him 4 weeks in advance to cancel, and if that isnt done we will be charged 4 weeks on top. We have said numerous times to Scott before signing up we only want to sign up if we can get out any time. COULD NOT SAY THIS ENOUGH- DO NOT SIGN UP TO THIS GYM. Scott is an absolute liar. I never write these posts but I feel I NEED to incase someone else gets trapped in his lies. Im sure Im not the only one that has had trouble with him. On top of that theres only tap water from the BATHROOM to fill up water bottles - which I think is disgusting, place is absolutely filthy & upon signing he charged us $45 dollars each when he said there is only 1 $10 sign up fee.
Range of equipment. Self service. Not much help Re using equipment so damaged shoulder. Young owner more interested in his own body than clients. Dont honour promise if need time out so dont sign any contracts. Pity as older owners nice people. Large space.
Loads of equipment great atmosphere friendly people and staff. Have been going regularly for over 12 months
Just visiting, will go again. Excellent instructors
Such a great family owned Gym!! Always feel welcome
Challenge Fitness is an Australian Gym based in Port Macquarie, New South Wales. Challenge Fitness is located at 1/160 Hastings River Dr, Port Macquarie NSW 2444, Australia.
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